Terms of Use Template

This is a starter template. It does not constitute legal advice. Expand this with your subscription terms, content rights policies, and have it reviewed by qualified legal counsel before publication.

What to Add to This Template

Subscription and payment terms: pricing, billing cycle, auto-renewal, cancellation policy, refunds
Content rights and licensing: what users can and cannot do with content (no downloading, no redistribution)
Prohibited content (for user-generated content platforms): what users may not upload
Support and SLA boundaries: what support you provide and what you do not guarantee
App store terms: Apple and Google impose additional requirements for apps distributed through their stores

Terms of Use (Template)

[Company Name] Terms of Use
Last updated: [Date]

By using this website or our OTT platform services, you agree to these terms. If you do not agree, please do not use our services.

1. Services

[Company Name] provides [describe: video streaming / VOD / live streaming / OTT platform] services at [website/app]. By creating an account or using the services, you agree to these terms and our Privacy Policy.

2. Account Registration

You must be [age threshold] or older to create an account (or have parental consent if under [threshold])
Provide accurate information at registration
Keep your account credentials secure — you are responsible for activity under your account
Notify us immediately of any unauthorised use

3. Subscriptions and Payments

[Expand this section with your specific terms]

Subscription tiers: [describe available plans]
Billing: Subscriptions are billed [monthly/annually] in advance
Auto-renewal: Subscriptions auto-renew unless cancelled before the renewal date
Cancellation: You may cancel at any time. Access continues until the end of the current billing period. No partial refunds unless required by applicable law.
Free trials: [If applicable — trial length, what happens at end of trial]
Price changes: We will provide [X] days notice of price changes before they take effect

4. Content and Intellectual Property

All content available through the platform is licensed to us by rights holders or owned by us
You may stream content for personal, non-commercial use only
You may not download, reproduce, redistribute, broadcast, or transmit any content without permission
You may not circumvent any DRM or copy protection measures
Unauthorised use of content may result in account termination and legal action

5. User Conduct

You agree not to:

Use the services for any unlawful purpose
Attempt to gain unauthorised access to any part of the platform
Share your account credentials with others (unless permitted by your plan)
Use automated tools to scrape, harvest, or extract data
Reverse engineer, decompile, or disassemble any part of the platform

6. Content Availability

Content availability may change due to licensing constraints
We do not guarantee that specific titles will always be available
Geo-restrictions may limit content availability in certain territories

7. Disclaimers

The services are provided "as is" and "as available." We do not warrant uninterrupted availability, error-free performance, or that the platform will meet your specific requirements.

8. Limitation of Liability

To the fullest extent permitted by law, [Company Name]'s liability for any claim arising from use of the services is limited to the subscription fees paid by you in the 3 months preceding the claim.

We are not liable for indirect, incidental, consequential, or special damages.

9. Termination

We may suspend or terminate your account for breach of these terms. You may cancel your account at any time.

10. Governing Law

These terms are governed by the laws of [jurisdiction]. Disputes are subject to the exclusive jurisdiction of the courts of [jurisdiction].

11. Changes to These Terms

We will notify registered users of material changes to these terms. Continued use after changes constitutes acceptance.

12. Contact

[Contact email] | [Company address]